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Technology

Global tech needs local precision. We bring both.

From SaaS platforms and AI engines to hardware giants and consumer apps — technology is global by design. But to succeed in the Middle East and Africa, tech brands need more than just great code. They need culturally relevant content, accurate localization, and agile customer support that speaks the local language.

At Adaptix 360°, we empower tech innovators to launch, scale, and support their products across Arabic-speaking and African markets. Whether you’re deploying a new app, translating documentation, or setting up a multilingual support desk — we make your tech make sense everywhere.

Language Solutions for Technology

We help you adapt your tech for global users without losing technical integrity or user experience.

What We Translate & Localize:

Software & App Interfaces

UI/UX localization for web, mobile, and desktop applications

Technical Documentation & User Manuals

Developer guides, API docs, system architecture, and more

Website & CMS Content

Product pages, knowledge bases, help centers, and landing pages

SaaS Content & Sales Decks

Localized onboarding, demos, slide decks, and feature sheets

Terms, Policies & Agreements

Compliant and user-friendly translations of legal texts

All translations follow ISO 17100-certified workflows, with tech-savvy linguists and engineers reviewing for terminology accuracy and functionality.

CX & Support Solutions for Tech Products

We don’t just translate — we support. Our multilingual CX teams help you retain users, reduce churn, and build loyalty in emerging markets.

Our Tech-Savvy CX Services:

Multilingual Tech Support (Voice, Chat, Email)

1st and 2nd line support across time zones and platforms

Product & Feature Support Agents

Specialized in onboarding, usage troubleshooting, and feedback collection

App Store/Play Store Review Handling

Monitoring and responding to user feedback in local languages

Churn Prevention & Retention Campaigns

Proactive outreach to inactive or dissatisfied users

SaaS Renewal, Billing & Upgrade Support

Helping users upgrade, renew, and resolve subscription issues

All agents are trained in your product and brand voice, working seamlessly with your existing tech stack (CRM, Zendesk, Intercom, etc.)

Why

Adaptix360°

  • Tech-Fluent Linguists & Agents

    Trained in industry-specific terminology and platforms

  • MEA Market Focus

    Expertise in Arabic, Amharic, Hausa, French (Africa), Swahili, and more

  • Full Lifecycle Support

    From localization to live support and community moderation

  • Security-First Workflows

    NDA-compliant, encrypted environments

  • AI & LLM-Ready

    Support for NLP model training, dataset translation, and AI product testing

  • Scalable & Agile

    Quick ramp-up for launches, upgrades, and expansion phases

Let’s Localize & Scale Your Tech Together

From product to post-launch, Adaptix 360° is your localization and CX partner for MENA and Africa.

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Cairo - Egypt

Technology Park - Lasilky St. - El-Maadi

Cairo - Egypt

El-Mhandseen - Gameat El-Dwal St.

Egypt - Cairo & Giza

Technology Park El-Lasilky St. Maadi & Mohandsein Gamaet El-Dwal St.

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The Empire State

Parker Avenue Kingsley Rood, New York

The Empire State

Parker Avenue Kingsley Rood, New York

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The Empire State

Parker Avenue Kingsley Rood, New York

The Empire State

Parker Avenue Kingsley Rood, New York

© 2025 NIQAT. All rights reserved.

© 2025 NIQAT. All rights reserved.

The Empire State

Parker Avenue, Kingsley Road, New York

The Empire State