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Banking & Financial Services

Secure. Compliant. Multilingual.

As banking and financial services expand across the Middle East and Africa, institutions are racing to localize digital experiences, secure cross-border communication, and meet regional compliance mandates — all while speaking the language of customers and regulators.

At Adaptix 360°, we partner with banks, insurance companies, fintech startups, and regulators to ensure all financial content and customer interactions are linguistically accurate, culturally aligned, and securely delivered — across Arabic-speaking and African markets.

Language Solutions for BFSI

From Legal to Layman — We Translate Finance for All.

What We Translate & Localize:

KYC Documents & Onboarding Forms

Localized for regulatory clarity and customer comprehension

Banking Apps & Customer Portals

Interface translation and UX content localization

Marketing Campaigns & Product Materials

Financial ads, explainer videos, brochures, and social media copy

Terms, Conditions & Privacy Policies

Legally precise, jurisdiction-aligned translations

Investment Reports & Financial Statements

Localized for internal and external stakeholders

Multilingual CX for Financial Services

Our bilingual agents help you build trust with multilingual customers while staying aligned with local compliance and data protection standards.

How We Support:

Account & Transaction Support

24/7 voice/chat/email for customer inquiries and self-service guidance

Claims & Dispute Resolution

Specialized in sensitive, regulated conversation handling

Loan Application Assistance

Guide customers through multilingual paperwork and requirements

Fraud Alerts & Security Verification

Real-time, multilingual communication in urgent scenarios

Email & WhatsApp Support

Efficient multilingual service that meets digital-first expectations

Why

Adaptix360°

  • ISO-Certified Financial Linguists

    Precision and confidentiality in every line

  • Trained BFSI CX Agents

    Skilled in product knowledge, regulatory awareness, and soft skills

  • MEA Language Expertise

    Arabic (MSA, Gulf), French (Africa), Hausa, Swahili, Amharic, and more

  • Full Funnel Coverage

    From lead gen to account management

  • Always On

    24/7 multilingual service across time zones

Let’s Localize Your Financial Journey

Build trust, meet compliance, and engage clients confidently across borders.

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Cairo - Egypt

Technology Park - Lasilky St. - El-Maadi

Cairo - Egypt

El-Mhandseen - Gameat El-Dwal St.

Egypt - Cairo & Giza

Technology Park El-Lasilky St. Maadi & Mohandsein Gamaet El-Dwal St.

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The Empire State

Parker Avenue Kingsley Rood, New York

The Empire State

Parker Avenue Kingsley Rood, New York

Collaborate

with

us

Subscribe for updates

Useful links

Services

Works

Careers

Blog

About

Useful links

Contact

The Empire State

Parker Avenue Kingsley Rood, New York

The Empire State

Parker Avenue Kingsley Rood, New York

© 2025 NIQAT. All rights reserved.

© 2025 NIQAT. All rights reserved.

The Empire State

Parker Avenue, Kingsley Road, New York

The Empire State